Frequently asked questions

Hospital2Hospital has no listing fees or transaction fees. There are no shopping carts or platform payments.

Register with a work email, confirm it, and submit your facility. A platform administrator reviews the facility before inventory management and buyer inquiries become available.

Yes. Choose Propose a new reference product, enter manufacturer, catalog/SKU, product type and description, and provide your facility's actual stock. Matching manufacturer/catalog references are reused without overwriting shared product data.

Yes. Sellers can mark an asking price negotiable, including a zero asking price, and discuss offers directly with the buyer.

Eligible members of an approved buyer facility can start or open a private shared facility conversation. A seller may also explicitly share a designated business contact with approved buyers. Personal account and backup contact information stays private.

Yes. Deactivation and marking sold retain the listing for later reactivation; verify current quantities before republishing. Delete listing is a separate withdrawal that cannot be reactivated and preserves conversation history.

Saves notify you in the app when an existing saved listing changes. Watchlists match newly posted listings using your filters; email alerts are optional and require configured delivery.

Yes. Sellers may upload up to six JPEG, PNG or WebP images per listing, up to 5 MB each. Upload photos of the actual item; stock images are not required.

No. Referral emails invite someone to register. Normal email confirmation, onboarding and facility approval still apply; referrals grant no membership or permissions.

Confirm the catalog identity, condition, packaging, quantity, expiration and suitability directly with the seller and manufacturer before making arrangements.